More traffic.
More leads.
More business.

No. We only work with one business per industry within the same local market. 

Our goal is to help you become the go-to business in your area, and we can’t do that if we are helping your competitors achieve the same thing. When we work together, you can be confident that our strategies, time and expertise are dedicated entirely to growing your business, not someone else’s.

Absolutely. Everything is yours.

If you don’t already have the necessary accounts, we will create them in your name and give you full admin access from day one. Whether it is Google Ads, Google Analytics, Google Search Console or other marketing platforms, you will always have complete ownership. 

If we ever part ways, you will keep all of your accounts, data and history. We believe you have paid to build these assets, so they should always belong to you, not your marketing provider.

We are based in Rosedale, Queensland (4674). 

We are in Bundaberg regularly and are always happy to meet in person when needed. For business further afield, we can easily work together via phone or video calls. 

Most importantly, all of our work is done in-house by us (Joel and Audrey). You will never be passed from salesperson to account manager or outsourced to another team. When you contact JEM Marketing, you are always speaking directly with the people working on your business. 

Absolutely. We are happy to meet in person, over a video call or by phone, whatever works best for you. 

We believe great results come from working together, not just sending reports. Regular communication helps us stay aligned, review progress, discuss new opportunities and make sure your marketing continues to support your business goals. 

Whether you are local to Bundaberg or based elsewhere in Australia, we always available to chat and help you get the most out of your marketing.

SEO and digital marketing are long-term investment, and no marketer can guarantee specific rankings or results. We are committed to delivering measurable improvements and being transparent about what is working and what is not. If a strategy is not producing the results we expect, we will review the data, make changes and adjust our approach. 

If, after giving it a fair opportunity, either of us feels we are not the right fit, you are free to end the partnership with one month’s notice. We don’t believe in keeping clients who are not seeing value. Our success is built on helping your business grow, and If we are not doing that, we will part ways professionally and on good terms. 

Because we would rather deliver exceptional results for a small number of businesses than average results for dozens.

After spending more than 15 years working in digital marketing agencies, we have seen firsthand how overloaded many account managers become. At one stage, Joel was responsible for around 80 clients at once. No matter how experienced you are, it is impossible to give every business the attention it deserves with that kind of workload. 

That is why we have chosen a different approach.

We limit ourselves to just 10 clients at a time, so every business receives the time, strategy and hands-on support needed to achieve real results. You will never be just another number or hear, “We will get to it next month.”

Alongside JEM Marketing, we also run a successful eCommerce business, so we understand exactly what it is like to invest in marketing and expect a return. We treat every client’s business as if it were our own, giving it the attention and care it deserves. 

No. We don’t believe in locking clients into long-term contracts. We stand behind the work we do, and if we not delivering results, you should be free to move on. 

The only thing we ask is one month’s notice, as we work on a montly basis. This also gives us time to ensure your website is left in excellent condition, whether you are continuing SEO elsewhere or managing it yourself.

We enjoy working with businesses across a wide range of industries, so we don’t have a strict preference. 

That said, eCommerce is where we have achieved some of our strongest results and where our passion really lies. Having spent years helping online stores grow and running a successful eCommerce business ourselves, we understand the challenges of increasing traffic, improving conversions and driving profitable growth. 

Whether you are an online store, a local service business or a growing company, our focus is always the same: helping you attract more of the right customers and grow your business.